Learning catalogue

This job aid presents an empathy map to enable product and service designers not only to understand user behaviour, but also to visually communicate their understanding to others.

This event will explore the importance of leadership in the public service, with a focus on how it empowers public servants to provide good advice, build strategic partnerships, and deliver high-quality programs and services for Canadians.

This online self-paced course examines the effectiveness of business-IT collaboration by exploring the critical concepts, processes and best practices involved in aligning an organization's technology and business strategies. Participants will learn how to create a collaborative work culture and avoid common pitfalls in progressing towards digital transformation within their organization.

This online self-paced course provides an introduction to managing Energy Efficiency Expert Evaluations (E4s) in federal facilities. Participants will be introduced to the basic tools required to conduct E4 inspections of government buildings and other facilities and learn how to develop practical solutions to improve their efficiency.

This course explores the qualities and behaviours that are needed for a team to thrive. Participants will gain a better understanding of engagement methods and learn practical strategies for empowering others.

This online self-paced course outlines the benefits of properly onboarding new hires and provides managers with helpful insights into their specific role. Participants will explore the key elements of an effective onboarding program, learn how onboarding is different from traditional orientation, and review ways to make new employees feel included and welcomed.

This online self-paced course explains how to set up the right environment for a successful presentation and offers techniques for managing stage fright and using your voice and body language to effectively deliver your message. Participants will learn how to anticipate audience questions and respond during Q&A sessions in a manner that favourably maintains credibility and presentation success.

This online self-paced course provides a step-by-step overview of the transfer payment funding process, which includes assessing eligibility and merit, reviewing risk, making recommendations, negotiating, and signing a funding agreement.

This event recording of the seventh and final session of the Government of Canada Equity, Diversity and Inclusion Conference 2022 explores the findings of Statistics Canada's February 2022 census data release related to citizenship and immigration, ethnocultural and religious composition of the population, and mobility and migration.

This online self-paced course provides recommendations on how to set effective team goals, identify roles and responsibilities, and assess the competencies of team members. Participants will learn best practices for assigning roles based on competencies, and how to give and receive feedback to achieve optimum team performance.

This online self-paced course provides a walkthrough of the definitions, ethical considerations, and the application of algorithms to automate the decision-making process.

This online self-paced course explores the different types of evidence that can be used to support a claim or theory. Participants will learn how study design, sample size and sampling strategy affect the strength of scientific evidence.