Learning catalogue

This video demystifies the concept of going digital and reaches beyond information technology to present tips for modernizing programs and services to better meet the needs of the people using them.

This job aid serves as a guide to composing point-of-view (POV) problem statements to better frame a problem from the perspective of the stakeholders involved.

This job aid serves as a guide for developing a structured "how might we" question as a way to generate new ideas for solving known problems by reframing a user problem into an opportunity.

It is often necessary to brief busy leaders in two minutes or less. This video presents, in two minutes, a simple, effective model that will help you develop to the point strategic briefing in order to help leaders make the best decisions possible for their organizations and for Canadians.

In this video, Dr. Evens Villeneuve, a psychiatrist at the Institut en santé mentale de Québec, describes the profile of repeat complainants, called "querulants," and the effects of their behaviour on organizations. He also presents effective strategies that will allow organizations to more successfully handle complainants who demonstrate difficult behaviour.

This video presents four tips on harnessing the power of data and incorporating it into daily work.

In this episode of the How to Survive as an Executive podcast, Pablo Sobrino discusses the phases that executives and their teams may experience while navigating a crisis, the various coping strategies needed, and the importance of open communication and staying connected.

In this episode of the How to Survive as an Executive podcast, Jeannine Ritchot shares anecdotes and personal advice about networking, including how to create networks and build mutually beneficial relationships.

In this episode of the How to Survive as an Executive podcast, Valerie Gideon, Ph.D., shares tips and best practices to help balance your personal life with your professional role, including how to manage stress, stay true to your identity and remain open-hearted.

In this episode of the How to Survive as an Executive podcast, David Conabree offers his recommendations on how to simplify the red tape of government bureaucracy and better navigate the sometimes-rigid system to offer new ideas and solutions.

In this episode of the How to Survive as an Executive podcast, Stephen Burt explains what to consider when comparing the various roles in the executive cadre and discusses some of the factors to take into account to be successful at level within the organizational echelon.

In this episode of the How to Survive as an Executive podcast, Judith Brunet explains how to navigate the uncertain world of values and ethics, including the value of integrity, transparency and communication when tackling situations and discusses the resources available to support executives.