Learning catalogue

This article describes the behavioural insights approach and how to use it to improve policy-making and service design.

This job aid outlines what you can do to be a 2SLGBTQIA+ ally, including sharing your pronouns and using gender-inclusive language.

This course presents best practices and strategies for the planning and delivery of well-constructed briefings that are tailored to the intended audience.

This event will explore the significance of curiosity and its effects on the role of public servants, including how they provide advice and expertise, innovate and continuously learn in their efforts to improve program and service delivery for Canadians.

Deputy Minister Daniel Jean describes the three key principles of communication that are required in order to deliver a clear message to all audiences

Deputy Minister Daniel Watson shares some key practical elements to support executives when advising senior leaders.

Deputy Minister Daniel Watson shares his foundational principles for dealing with situations that are beyond one’s control.

Deputy Minister Daniel Watson shares the approach that needs to be taken when developing alliances and rapport with stakeholders of competing interests during negotiations.

President Karen Ellis describes the behaviours that executives must exhibit to assure the presence of success in their organization and amongst their staff.

Deputy Minister Simon Kennedy shares his personal approach in dealing with ethical dilemmas and ensuring that a due diligence underpins the decisions made.

This video features retired general Walter Natynczyk, who discusses the behaviour expected of executives when faced with situations they cannot change.

This video previews the Best Advice Executive series, a video series featuring deputy ministers who offer their best advice on executive leadership in the public service.