Learning catalogue

This job aid emphasizes the role of communications in successfully using team pulse surveys, including promoting, reporting and discussing the results (6 of 10).

This job aid provides guidance on how to follow up on the results of team pulse surveys as an opportunity for improvement (8 of 10).

This job aid consists of a fillable, step-by-step worksheet to help a work team develop its own team pulse surveys (10 of 10).

This online self-paced course explores how to develop a sense of the big picture using the ideas of systems thinking, including broadening one's perspective, working with paradoxes, understanding causality, and assessing internal and external factors. Participants will learn how their decisions connect with their organization's strategic plans and value chain, and what actions they can take to encourage big picture thinking in their workplace.

This job aid outlines the GROW Model and how to use it for structuring coaching and mentoring sessions with individuals and groups.

This job aid for participants of the Coaching for Effective Leadership (TRN402) course outlines the GROW Model coaching approach and lists examples of powerful questions by level of listening.

This job aid facilitates meaningful discussions on the application of the Values and Ethics Code for the Public Sector through a set of value-based scenarios common in the professional work environment.

This online self-paced course introduces the foundational public sector values and ethical behaviours presented in the Values and Ethics Code for the Public Sector. Through informative exercises and scenarios, participants will learn how to identify values and ethics principles and how to integrate them into their work routines and practices.

This online self-paced course helps managers to better understand the foundational concept of values and ethics, and how to apply it when dealing with conflicts of interest, ethical dilemmas, harassment situations and other issues of workplace well-being. Through practical exercises and case studies, participants will identify, discuss and apply the key principles and policies related to values and ethics in the public sector.

This online self-paced course supports learning English as a second language through beginner-level practice exercises. Participants will practise their English pronunciation and learn useful verbs and word forms in English.

This online self-paced course supports learning French as a second language through beginner-level practice exercises. Participants will review common verb forms, increase their vocabulary, and be prompted to practise their French pronunciation.

This online self-paced course explains how to use version control and sharing functions within the GCdocs16 environment. Participants will learn how to track and view different versions of a document, lock versions to prevent deleting them, and share links to documents in GCdocs.