Learning catalogue

This course provides an overview of the proper handling of information and privacy requests, detailing the customary roles and responsibilities and how to apply the most common exemptions and exclusions. Participants will learn how to process access to information and privacy (ATIP) requests and provide valid recommendations on the disclosure of information.

This course presents the essential steps of the accounting and control of expenditures process, including account verification, requisitioning and reporting. Participants will learn how to better advise managers on financial matters and contribute to departmental accounting projects.

This online self-paced course uncovers the essential elements of user personas and the valuable business information that can be gained from them. Participants will learn how to build effective user personas, selecting data and qualities that can help their organization to design products that better reflect the expectations of their customers.

This online self-paced course examines the attributes of digitally dexterous organizations and explains how to establish a digital-first mindset across an organization. Participants will learn about the benefits of digital dexterity and the process of digitizing organizational practices, as well as how to support and gauge their organization's progress towards digital dexterity.

This job aid presents a list of action verbs to help make your work and learning objectives as precise as possible.

This online self-paced course explains the topics of climate change adaptation and resilience through practical examples that are relevant to public servants. Participants will learn why adapting to climate change is essential for building resilient communities and a strong economy while striving for net-zero emissions in Canada.

This online self-paced course challenges common assumptions and beliefs about people with disabilities and aims to shift the perspective from the impairment to the barrier.

This online self-paced course articulates the power of inclusion and identifies best practices for encouraging greater equity, diversity and inclusion (EDI) in an organization.

This course initiates a timely and meaningful conversation on how to identify and address the impacts of systemic racism in the workplace. Participants will advance their understanding of the challenges that accompany discrimination and learn concrete actions for confronting racism and creating meaningful change within the federal public service.

This online self-paced course serves as a self-assessment of your familiarity with and understanding of racism and systemic racism. Participants can use their results to better understand their role in creating meaningful change and contributing to the conversation on addressing the impacts of systemic racism in the workplace.

This online self-paced course introduces the most common Agile methodologies and frameworks, including Agile's 4 primary values, 12 principles and 5 phases of its project management model. Participants will explore key activities for managing a project using Agile, such as developing a project charter and a product vision, using appropriate types of contracts, and favouring simple over comprehensive forms of project documentation.

This online self-paced course examines critical planning activities in Agile such as creating personas and wireframing, as well as iterative methodologies for prioritizing project requirements as part of a release plan. Participants will learn about common Agile estimation techniques such as story points, wideband delphi and affinity estimation.