Learning catalogue

This article explores the importance of data ethics and provides practical guidelines for ensuring transparency, accountability, fairness and inclusivity in data practices.

This article differentiates qualitative and quantitative data and explores how data can be collected, organized, interpreted and used to guide decisions.

This article explains the role of AI assistants (intelligent virtual assistants) in enabling online meetings, and some of the risks and rewards associated with their use.

This article explores the fundamentals of public service delivery in the digital age and emphasizes the importance of embracing client-centred approaches, interdisciplinary collaboration and technological advancements.

This article demystifies the complex world of artificial intelligence (AI) and its potential to transform government services.

This article explores Web3, how it differs from previous phases of the web, and the potential advantages and disadvantages of adopting this technology.

This article explores the basics of design thinking and how it can contribute to a more comprehensive understanding of the overall design process.

This article explores the benefits and risks of using machine learning to enhance climate resilience.

This article emphasizes the importance of being digitally literate and discusses how continuous learning is essential to building digital skills and competencies.

This article explores cyber security in the public service and how good data stewardship contributes to keeping sensitive information secure.

This article examines the challenges and best practices of iterative approaches in program and service delivery in the Government of Canada and emphasizes the role of regular feedback and prototype data in making evidence-informed decisions.

This article explains how low-code and no-code platforms are enabling non-specialists to create applications and automate processes.