Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Skip to search resultsThe Design Process: Design Research
This online self-paced course outlines the benefits of design research and introduces common methodologies and key considerations for conducting data-driven, user-centric research in the public service context. Participants will learn how to properly formulate design research questions and apply best practices to obtain answers that are evidence-based and derived from reliable user data.
The Design Process: Understanding the Problem
This online self-paced course presents the foundational methods and tools needed to identify and analyze problems that need solving. Participants will learn how to apply these discovery methods in their work and use sound problem framing to set up the next steps in the design process.
Working in Cross-Functional Teams
This article summarizes the key points of the Cross-Functional Teams in Government event, hosted by the Canada School of Public Service in 2023, including the benefits and challenges of cross-functional teams, tips on their successful implementation, and ways to achieve desired outcomes.