Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Skip to search resultsApplying Key Concepts in Financial Management
This course connects the theory covered in Key Concepts in Financial Management (COR216) with the more practical aspects of public financial management, and is mandatory training for financial officers.
Next session: June 17, 2024 | 2 more dates
Applying Virtual Assistant Technology
This online self-paced course outlines the benefits, best practices and trends in virtual assistant technology, such as using chat bots to reduce repetitive office tasks or personalize automated client interactions. Participants will explore the potential of virtual assistant technology and review smart future-proofing strategies that can lead to success in the digital marketplace.
Assessing Your Organization's Risks
This online self-paced course presents common techniques for assessing risk, including opportunity analysis and threat assessment using Failure Modes and Effects Analysis (FMEA). Participants will become familiar with risk assessment concepts and techniques and explore risk prioritization from an organizational point of view.
Audience and Purpose in Business Writing
This online self-paced course looks at how to properly identify your target audience and adapt the tone of your message to suit the reader and the business purpose. Participants will explore a number of topics, including how to write effectively for the three most common purposes in business writing: to inform, to respond and to persuade.
Authority Delegation Training: Using Public Funds Responsibly
This online self-paced course for managers at all levels provides an overview of the expected practices for the sound management of public funds through responsible planning, spending and reporting. By reviewing helpful examples, participants will learn how to exercise their delegated financial authorities in line with government policies, practices and procedures.
Authority Delegation Validation Assessment for Executives
This online self-paced assessment provides public service executives with helpful guidance on exercising their delegated authorities through a series of multi-faceted scenarios that build upon the course Authority Delegation Training (G110). Participants must complete the scenarios, exercises and validation questions in their entirety to complete this assessment.
Authority Delegation Validation Assessment for Executives
This online self-paced validation assessment provides public service executives with helpful guidance on exercising their delegated authorities through a series of multi-faceted scenarios that build upon the courses in the Authority Delegation Training Program. Participants must complete the scenarios, exercises and validation questions in their entirety to complete this assessment.