Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Skip to search resultsDriving Change: A Playbook of Best Practices for a Digital Transformation
This online self-paced course assembles a playbook of best practices for digital transformation that focus on the customer, mobilize operational processes and sustain the employee experience during a period of change. Participants will learn about the underlying business models and digital platforms that power digital transformation, along with the leadership capabilities required to make digital transformation a reality.
Embracing an Agile Culture for Business Growth
This online self-paced course presents the benefits of adopting Agile methods and an agile mindset within an organization, as well as the right conditions for making this change. Participants will learn about the leadership styles that promote organizational agility, and ways to measure the success of their organization's transition to Agile.
Embracing the Cloud for Business Efficiency
This online self-paced course highlights the benefits of using cloud-based technologies and outlines different deployment models and best practices for migrating to the cloud efficiently. Participants will learn about some of the common applications of cloud computing, and how to use performance metrics to measure their organization's return on investment.
Enabling Business-IT Collaboration and Strategic Alignment
This online self-paced course examines the effectiveness of business-IT collaboration by exploring the critical concepts, processes and best practices involved in aligning an organization's technology and business strategies. Participants will learn how to create a collaborative work culture and avoid common pitfalls in progressing towards digital transformation within their organization.
Exploring Customer Journey Mapping
This online self-paced course introduces the customer journey map, a helpful problem-solving tool used to document every step of the customer experience. By creating their own map, participants will learn how to better understand their customers' needs, identify the problems they encounter, and brainstorm effective solutions.
Exploring Data Visualization
This online self-paced course sets out the considerations for creating data visualizations and relaying messages with the help of data visualization tools. Participants will learn data visualization techniques and design best practices that will help to ensure their visualizations are clearly and accurately communicating what their data means.
Exploring the Relationship Between UI/UX Design
This online self-paced course explores the relationship between the user interface (UI) and the user experience (UX) for the creation of user-pleasing apps. Participants will examine design principles and key trends in UI and UX design and learn how to evaluate the emotional impact of the user experience.
Fundamentals in Innovation: Finding and Framing Innovation Opportunities
This online self-paced course (2 of 3) frames innovation as an opportunity and presents helpful techniques for identifying and understanding the needs of partners and stakeholders. Participants will learn about the importance of finding opportunities, taking the time to understand stakeholder needs, and reflecting on how innovation applies to their work.
Fundamentals in Innovation: Getting Ready to Innovate
This online self-paced course (1 of 3) defines what innovation is, where it can occur and how it is practised. Participants will learn about the foundational notions of innovation, including how to incorporate innovation into routine work practices and how to pursue innovative ideas in the public service.