Learning catalogue

This job aid for participants of the Coaching for Effective Leadership (TRN402) course outlines the GROW Model coaching approach and lists examples of powerful questions by level of listening.

This course introduces the principles underlying the practice of internal audit and explores the tools and processes used to make operational improvements based on evidence. Participants will be guided through each phase of a typical audit activity, including getting the audit results approved and published.

This online self-paced course introduces the foundational public sector values and ethical behaviours presented in the Values and Ethics Code for the Public Sector. Through informative exercises and scenarios, participants will learn how to identify values and ethics principles and how to integrate them into their work routines and practices.

This online self-paced course helps managers to better understand the foundational concept of values and ethics, and how to apply it when dealing with conflicts of interest, ethical dilemmas, harassment situations and other issues of workplace well-being. Through practical exercises and case studies, participants will identify, discuss and apply the key principles and policies related to values and ethics in the public sector.

This online self-paced course supports learning English as a second language through beginner-level practice exercises. Participants will practise their English pronunciation and learn useful verbs and word forms in English.

This online self-paced course offers a variety of techniques for verifying and building on creative ideas, including ways to develop ideas effectively. Participants will learn when to use research and when to use simulations and other techniques to verify whether an idea is worth pursuing.

This online self-paced course explains how to use version control and sharing functions within the GCdocs16 environment. Participants will learn how to track and view different versions of a document, lock versions to prevent deleting them, and share links to documents in GCdocs.

This new video suite offers short testimonials from First Nations, Inuit, and Métis public service employees who talk about their cultures, their challenges, their languages, their dreams, and their perceptions as Indigenous persons and public service employees today. By listening to their stories, you can contribute to building bridges of understanding.

On January 21, 2021, the Canada School of Public Service was joined by Maryscott (Scotty) Greenwood (Crestview Strategy Partner and Chief Executive Officer of the Canadian–American Business Council), Sue Lagon (Non‑Resident Senior Fellow, GAI at Georgetown University, and Historian at Jefferson Hotel DC), and Christopher Sands (Director of the Wilson Institute for Canadian History, McMaster University) for a discussion on Canada-US relations.

The first event in the series features two accomplished Canadians, Hassan Yussuff, President of the Canadian Labour Congress, and Goldy Hyder, President and Chief Executive Officer of the Business Council of Canada.

The third event in the CSPS Virtual Café Series featured Anil Arora, Chief Statistician of Canada, and Nik Nanos, Chief Data Scientist and Founder of Nanos Research. Together, they explored a number of topics such as what data tells us about how the world is evolving during the pandemic and what good quality data looks like and how difficult it is to get.

On December 1, 2020, the Canada School of Public Service was joined by Dr. Stanley Vollant and Chief Ghislain Picard for a discussion on the topic of Indigenous health care. Together, they shared their perspectives as leaders on this issue and explored the health challenges facing Indigenous communities today, including the impact of COVID-19 on the health care landscape.