Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Skip to search resultsDesign Thinking for Innovation: Brainstorming and Ideation
This online self-paced course presents techniques to spur creative thinking and critique ideas that originate from the brainstorming process. Participants will explore ideation techniques that will help them to compare concepts, improve collaboration, and build business cases.
Design Thinking for Innovation: Defining Opportunities
This online self-paced course explains how to analyze and translate user data into meaningful improvements towards a better user experience. Participants will learn to define opportunities to use user data through tools like experience mapping and affinity clustering.
Design Thinking for Innovation: Prototyping and Testing
This online self-paced course presents techniques for prototyping and testing new ideas when iteratively developing solutions with stakeholders. Participants will explore different prototype methods, including conducting usability tests and using heuristics in expert reviews.
Design Thinking for Innovation: Stakeholder Engagement
This online self-paced course provides insights into the best ways to engage and interact directly with key stakeholders using design thinking methods. Participants will learn how to apply an empathetic mindset and use tools such as maps and personas to understand their stakeholders' points of view and better respond to their needs.
Developing and Supporting an Agile Mind-set
This online self-paced course explains the importance and benefits of developing an organizational culture that is agile and open to change. Participants will learn the characteristics that distinguish an agile mindset from a fixed mindset, and ways to encourage and build an enterprise that is responsive to change.
Digital in Practice
This course provides a high-level overview of the Government of Canada Digital Standards, which constitute the cornerstone of the government's shift to digital and to becoming more agile, open and user-focused. Participants will consider the positive impacts of the government's digital standards on the everyday work of public servants and explore ways to adapt to new digital realities and mindsets.
Next session: September 05, 2024
Digital Transformation Insights: HR and Talent Development Functions
This online self-paced course provides an overview of the digital technologies that can be used to recruit, engage and develop new talent in a digital workforce. Participants will learn how to leverage key digital technologies, such as artificial intelligence and predictive analytics, to effectively manage organizational change and employee engagement.
Digital-Era Government Reform: Keeping Pace with Global Leaders (Rebroadcast)
Participants will learn about the policy and management reforms that have enabled leading- edge digital governments to succeed in modernizing their operations, and emerge with an understanding of the possibilities and next steps for Canada's the federal government.
May 09, 2024, 1:00 pm to 2:30 pm (ET)