Learning catalogue

This job aid presents the 5 Ws (who, what, when, where, why) plus how questioning technique to help identify and understand the root cause of common design problems when designing solutions, products or services.

This job aid lists key questions to ask yourself when designing policies, programs or other initiatives, in order to challenge your assumptions and biases and strengthen your inclusion reflex, especially when under pressure to deliver quickly.

This job aid lists key questions to ask yourself when implementing policies, programs or other initiatives, in order to challenge your assumptions and biases and strengthen your inclusion reflex, especially when under pressure to deliver quickly.

This job aid lists key questions for supervisors and managers to ask themselves, in order to challenge their assumptions and biases and acknowledge the possible impacts of these on their roles as mentors and leaders.

This job aid draws attention to the critical loss of Indigenous languages in Canada and offers resources to help increase awareness of the urgent need to preserve, revitalize and promote these languages.

This job aid lists e-learning tools and resources that bring to light the realities of Indigenous Peoples in Canada and the role of the public service in advancing reconciliation.

This job aid compiles a suite of learning products available on the current realities, history, heritage, cultures, rights and perspectives of Indigenous Peoples in Canada and their relationship with the Crown.

This job aid introduces the concept of failing forward meetings, or mistake meetings, and describes how to embrace, reflect on and share insights on mistakes made as a group learning opportunity.

Use this job aid to assess an idea by assigning a score to each criterion. The best idea is developed further. The scorecard is divided into sections that assess strategic fit, opportunity, desirability, feasibility and viability.

This job aid introduces the different phases of the federal regulatory process, including the triage statement and the requirements for developing, implementing and reviewing regulations, and assessing their results.

This job aid details how to create a user journey map to help visualize the intended user experience with a product or service, and to help visualize and design future improvements.

This job aid provides quick reference tips for leaders on how to activate remote teams during uncertain times.