Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
Filter by
Skip to search resultsA Primer on Artificial Intelligence
This job aid takes the form of a presentation that offers a high-level introduction to artificial intelligence (AI), including what it is, how it works, its history, ethical and policy considerations, and the present-day use of AI in the Government of Canada. (GCpedia)
A Self-Directed Guide to Understanding Data
This online self-paced course presents a series of activities designed to introduce data concepts and terminology and explore the characteristics of data-driven organizations. Participants will reflect on their personal and organizational data challenges and strategies and discuss changing expectations of Canadians for open government data.
Access to Information and Privacy Fundamentals
This online self-paced course for employees who handle access to information requests provides an overview of the Access to Information Act and the Privacy Act and outlines the steps to follow when receiving a request. By exploring different scenarios, participants will become familiar with the various processes and better understand their roles and responsibilities towards protecting personal information.
Access to Information in the Government of Canada
This course provides an overview of the proper handling of information and privacy requests, detailing the customary roles and responsibilities and how to apply the most common exemptions and exclusions. Participants will learn how to process access to information and privacy (ATIP) requests and provide valid recommendations on the disclosure of information.
Next session: January 21, 2025 | 2 more dates
Achieving Customer-Centric Design with User Personas
This online self-paced course uncovers the essential elements of user personas and the valuable business information that can be gained from them. Participants will learn how to build effective user personas, selecting data and qualities that can help their organization to design products that better reflect the expectations of their customers.
Achieving Digital Dexterity
This online self-paced course examines the attributes of digitally dexterous organizations and explains how to establish a digital-first mindset across an organization. Participants will learn about the benefits of digital dexterity and the process of digitizing organizational practices, as well as how to support and gauge their organization's progress towards digital dexterity.