Communicating Risk Effectively (CHC114)

Overview

Delivery method

Online

Duration

3 hours

Audience

All public servants at all levels

Communications Specialists

Functional specialists

Description

Risk communication is the exchange of information between government, experts, interest holders and the community about a risk with the goal of empowering individuals to engage in risk prevention or harm reduction. This online self-paced course presents the foundational knowledge and practical skills needed to communicate risks effectively. Participants will explore the key aspects of risk communication through theory, tools, and real-life examples, and will apply their newfound knowledge through a learning scenario that references the Toolkit for Risk Communicators.

Topics include:

• reviewing the foundational concepts of risk communication
• identifying best practices for communicating uncertainty
• managing misinformation and disinformation
• creating inclusive communication strategies
• understanding ethics in risk communication

Notes:

This course is recommended for communicators at all levels who are seeking to understand or enhance their knowledge of risk communication principles and processes.