Managing Unsatisfactory Performance (COR107)

Product code: COR107

Upcoming sessions

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August 25, 2026

Virtual

8:30 am to 11:30 am (ET)


August 31, 2026

Virtual

1:30 pm to 4:30 pm (ET)


September 09, 2026

Virtual

1:30 pm to 4:30 pm (ET)


More available sessions

Overview

Delivery method

Delivery method

Virtual classroom

Duration

Duration

3 hours

Audience

Audience

Managers

Supervisors

 

Description

Managers need to be equipped to confidently deal with unsatisfactory employee performance within their teams. This course examines a range of tools, skills and techniques designed to help managers carry out positive employee performance management, including practical options for addressing culpable and non-culpable behaviours. Participants will familiarize themselves with the performance management cycle and learn how to assess performance and conduct performance interviews.

Topics include:

  • identifying unsatisfactory performance
  • providing effective feedback
  • conducting a performance interview
  • assessing accountability issues
  • applying the performance management decision-making process

Required equipment for virtual courses

To fully participate in the School's virtual courses, you must have a camera and a microphone.

Legacy course code: G132

Additional upcoming sessions

Date and Time Session code Location Language Available seats
July 30, 2026, 8:30 am to 11:30 am (ET) COR107-S-07891-EN Virtual English Full
July 31, 2026, 8:30 am to 11:30 am (ET) COR107-S-08101-EN Virtual English Full
August 06, 2026, 8:30 am to 11:30 am (ET) COR107-TS-03682-FR Virtual French Full
August 12, 2026, 1:30 pm to 4:30 pm (ET) COR107-S-08106-EN Virtual English Full
August 14, 2026, 9:00 am to 11:30 am (ET) COR107-TS-03656-EN Virtual English Full
August 18, 2026, 1:30 pm to 4:30 pm (ET) COR107-TS-03657-EN Virtual English Full
August 25, 2026, 8:30 am to 11:30 am (ET) COR107-TS-03653-EN Virtual English 11
August 31, 2026, 1:30 pm to 4:30 pm (ET) COR107-TS-03688-FR Virtual French 24
September 09, 2026, 1:30 pm to 4:30 pm (ET) COR107-TS-03658-EN Virtual English 23
Date modified: 2025-08-06

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