Managing Unsatisfactory Performance (COR107)

Please note that this course will be removed from the learning catalogue.

Learners may register until the final offering on October 2, 2026.

For more information on performance management, please consult Performance Management for the Government of Canada (COR109) and the resources pages Performance management for employees and Performance improvement plans. Together, these resources provide foundational guidance on Government of Canada performance management expectations, the performance management cycle, and approaches for addressing unsatisfactory performance. To further strengthen your skills, you may also explore complementary learning products, including Developing Your Feedback Skills (TRN223), Making the Most of Difficult Conversations (TRN158), Managing Employee Development (TRN444), Establishing Team Goals and Responsibilities, and Using Feedback Effectively (TRN422), The Reality of Being a First-Time Manager (TRN441) as well as Shifting Between Managing and Directing a Team (TRN478), which should be available in the learning catalog by end of October 2026.

Keep checking the Canada School of Public Service's Learning Catalogue for updates and other learning products on performance management.

For further questions, please contact the School’s Client Contact Centre at clients@csps-efpc.gc.ca.