Managing Contracts for Services (COR404)

Overview

Delivery method

Virtual classroom

Duration

12 hours (2 sessions of 6 hours)

Audience

Employees

Managers

Supervisors

Description

A contract for services is an agreement by which a person, contractor or service provider commits to providing a service to another person for a price or fee. This course provides the essential information and practical skills that are needed to manage contracts for services within a federal government context. Participants will learn how to better monitor service contracts, manage risks and ensure that services rendered meet the requirements of the initial agreement.

Topics include:

• recognizing the roles and responsibilities in the management of contracts for services
• identifying the four phases of the procurement process
• creating a monitoring plan
• defining quality measurement standards
• preparing strategies for dealing with unexpected issues

Legacy course code: M404