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Course
English
Course
French
Online
Less than 1 hour
Employees
Managers
Supervisors
An updated version of this course will be launched on April 30, 2025.
If you registered for this course and have not yet completed it:
Should you require assistance, please contact the Client Contact Centre.
The virtual assistant and the personal digital assistant are innovations that enable the workforce to make use of artificial intelligence in day-to-day operations. This online self-paced course outlines the benefits, best practices and trends in virtual assistant technology, such as using chat bots to reduce repetitive office tasks or personalize automated client interactions. Participants will explore the potential of virtual assistant technology and review smart future-proofing strategies that can lead to success in the digital marketplace.
Topics include:
Legacy course code: I615
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