Applying Virtual Assistant Technology

Product code: DDN103

Available offerings

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Online

Course


Online

Course

Overview

Delivery method

Delivery method

Online

Duration

Duration

Less than 1 hour

Audience

Audience

Employees

Managers

Supervisors

 

The virtual assistant and the personal digital assistant are innovations that enable the workforce to make use of artificial intelligence in day-to-day operations. This online self-paced course outlines the benefits, best practices and trends in virtual assistant technology, such as using chat bots to reduce repetitive office tasks or personalize automated client interactions. Participants will explore the potential of virtual assistant technology and review smart future-proofing strategies that can lead to success in the digital marketplace.

Topics include:

  • exploring the benefits of virtual assistant technology
  • applying best practices to streamline implementation
  • overcoming the technology challenges
  • positioning organizations for smart growth
  • investing in future-proofing strategies

Legacy course code: I615

Date modified: 2022-02-07

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