Applying Virtual Assistant Technology (DDN103)
Available offerings
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Online
Course
English
Online
Course
French
Overview
Delivery method
Online
Duration
Less than 1 hour
Audience
Employees
Managers
Supervisors
Description
The virtual assistant and the personal digital assistant are innovations that enable the workforce to make use of artificial intelligence in day-to-day operations. This online self-paced course outlines the benefits, best practices and trends in virtual assistant technology, such as using chat bots to reduce repetitive office tasks or personalize automated client interactions. Participants will explore the potential of virtual assistant technology and review smart future-proofing strategies that can lead to success in the digital marketplace.
Topics include:
- exploring the benefits of virtual assistant technology
- applying best practices to streamline implementation
- overcoming the technology challenges
- positioning organizations for smart growth
- investing in future-proofing strategies
Legacy course code: I615
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