Digital-Era Government Reform: Keeping Pace with Global Leaders (DDN2-E30)

Product code: DDN2-E30

Available Session

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December 20, 2023


1:30 pm to 3:00 pm (ET)

English, with interpretation in French

Closed captioning is provided for all events. Accommodation needs can be specified in a separate form after registration. For technical support or help registering for this event, please email:


Delivery method

Delivery method




1.5 hours



All public servants at all levels



Governments across the globe are reforming their governance structures, policies, and services to modernize their operations in response to new digital contexts and realities. The Government of Canada’s own digital reform agenda has been modest in scope and still requires significant work to keep pace with modernization in other jurisdictions in Canada and across the world.

This event identifies key trends in international digital government reform, how Canada compares, and what changes the Government of Canada should consider when reforming operations in this digital era. Amanda Clarke, Associate Professor in the School of Public Policy and Administration at Carleton University, will present her research on public service delivery including topics such as digital government units, digital public infrastructure, and supporting institutional changes.

Participants will learn about the policy and management reforms that have enabled leading-edge digital governments to succeed in modernizing their operations, and emerge with an understanding of the possibilities and next steps for the federal government.


  • Amanda Clarke, Associate Professor, School of Public Policy and Administration, Carleton University


  • Phil Gratton, Associate Faculty, Innovation and Skills Development, Canada School of Public Service
Date modified: 2023-03-20