How to Be Digital in the Canadian Public Service (DDN201)

Overview

Delivery method

Online

Duration

2 hours

Audience

Employees

Description

In today's digital-by-default work environment, knowing how to apply a digital mindset is a highly sought skill. Developed in partnership with 10 provincial and territorial governments across Canada, this six-week online micro-course explores what digital looks like in the Canadian government context and examines digital concepts such as agile and human-centred design. Through weekly lessons sent by email, participants will learn how to apply the culture and values of the digital workplace in their everyday work.

Topics include:

• what digital is and is not
• how to apply the culture and values of the digital workplace
• what digital looks like in a government context
• best practices for working better digitally

Notes:

Each week for six weeks, participants will receive an email on a different digital government topic, including links to:

• readings or videos (15 minutes)
• additional optional resources and reflection questions (10 minutes)

At the end of the six weeks, participants who have completed the required readings and videos will receive a certificate of completion.

Schedule:

• Week 1: Defining digital government
• Week 2: Digital government in Canada and around the globe
• Week 3: How digital starts and ends with users
• Week 4: Shifting to a digital culture
• Week 5: Learning through failure
• Week 6: Committing to a digital-first government

Legacy course code: I601