Introduction to Human-Centred Design (DDN207)

Overview

Delivery method

Online

Duration

2 hours

Audience

Employees

Managers

Supervisors

Description

When designing products and services, it is crucial to understand the perspectives, problems, and needs of the people who will use them. This online self-paced course explores the principles of human-centred design and how to use them to deliver inclusive, accessible and viable products, services, and policies. Participants will learn how to frame and identify problems and how to prototype solutions effectively.

Topics include:

• defining problems
• identifying stakeholders
• validating assumptions with the people impacted by the problem
• designing inclusive and accessible solutions
• learning through continuous testing and iteration

Legacy course code: I642