Introduction to Product Management in the Public Service (DDN236)
Available offerings
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Online
Course
English
Online
Course
French
Overview
Delivery method
Online
Duration
2 hours
Audience
Employees
Description
A redesigned version of this course has been launched to offer a more user-friendly and engaging learning experience. Please note that you are not required to retake the course if you have completed it.
If you registered for this course and have not yet completed it:
- If you would like to complete the course in its original format, you have until July 5, 2024.
- If you prefer, you may start the new version of the course simply by registering again.
Should you require assistance, please contact the Client Contact Centre.
An important goal of effective product management is to ensure that the product meets the needs of its intended users. This online self-paced course introduces the key concepts of product management and recommends best practices for creating products in a public service context. Participants will learn about product teams, including the different roles, responsibilities and skillsets of team members, as well as some of the tools available to assist them.
Topics include:
- introducing product management terminology
- guiding product development from conception to delivery
- defining the roles and responsibilities of product teams
- applying design thinking, Agile practices, and human-centred design approaches
Notes:
This course is intended for newcomers to product management in the public service, including project managers retraining as product managers, first-time product managers, product owners, and new employees working in product development teams.
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