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Course
English
Course
French
Online
8 hours
All public servants at all levels
Digital transformation and artificial intelligence are reshaping how governments design services, use data and make decisions. This online self-paced course explores the foundations of artificial intelligence (AI) in relation to digital transformation in a government context. Participants will explore real-world case studies and practical activities to help them use AI tools strategically and responsibly to support their work.
Topics include:
Notes:
This course draws on content from AI and Digital Transformation in Government, an online course created by the University of Oxford and the United Nations Educational, Scientific and Cultural Organization (UNESCO).
Learners are encouraged to register for the following courses as a follow-up to DDN264:
This online self-paced course introduces inclusive, people-centric approaches for designing digital public services that will improve accessibility, digital inclusion, and public trust. Participants will examine real-world case studies and other practical activities to learn how to apply human-centred design principles and use AI tools that support inclusive and accessible service delivery.
This online self-paced course examines the leadership capabilities and strategic decisions required to lead inclusive and cyber-resilient digital transformation in a government context. Participants will explore real-world case studies and practical activities to learn how to apply leadership strategies that support change, engage stakeholders, and build trust in digital initiatives.
