The Drivers of AI Change Management (DDN269)

Overview

Delivery method

Online

Duration

Less than 1 hour

Audience

All public servants at all levels

Description

The adoption of artificial intelligence (AI) is transforming how organizations operate, make decisions, and serve their clients. This online self-paced course examines the key drivers and impacts of AI-related change, including technological, organizational, ethical, and workforce considerations. Participants will learn to recognize the opportunities and challenges of AI adoption and use data-driven insights to support effective change management strategies.

Topics include:

• examining the drivers of AI adoption
• assessing workforce and organizational impacts
• exploring the ethical and legal considerations of AI
• analyzing data to identify potential resistance
• developing approaches to support the integration of AI