Introduction to Digital Transformation (DDN273)
Available offerings
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Overview
Delivery method
Online
Duration
Less than 1 hour
Audience
All public servants at all levels
Description
To remain competitive, organizations must continually adapt to changing technologies, evolving client expectations, and new ways of working. This online self-paced course introduces the fundamental concepts, drivers, benefits, challenges, and stages of digital transformation. Participants will learn to recognize the key elements of a transformation journey and the importance of collaboration in supporting its successful implementation.
Topics include:
- exploring key drivers of digital transformation
- examining organizational benefits and challenges
- understanding stages and milestones of digital transformation
- identifying changing client expectations
- supporting cross-functional collaboration
Date modified: 2026-09-21
