Robotic Process Automation and How It Is Transforming Government Operations (DDN3-E33)

Product code: DDN3-E33


Delivery method

Delivery method




1.5 hours



All public servants at all levels



In an era marked by rapid technological advancements, the Government of Canada is using innovation and business process improvements to enhance operational efficiency. Robotic process automation (RPA) is an emerging approach with high potential to improve efficiency by using automation technologies, scripts, and rules to streamline tasks such as inputting data, digitizing forms, and connecting data sources.

This informative event will explain RPA, how it works, and how it can support government organizations. Speakers will showcase real-world applications of RPA in the Government of Canada, shedding light on how to successfully implement it and take advantage of its transformative impact.

Participants will gain a deeper understanding of how RPA can optimize workflows, increase productivity, and enhance the overall effectiveness of government services.


  • Robert Edwards, Sr. Advisor, Data Science and Artificial Intelligence, Digital Enablement, Chief Technology Officer Branch, Shared Services Canada


  • Anna Wong, Director, Digital Talent Development, Office of the Chief Information Officer of Canada, Treasury Board of Canada Secretariat
Date modified: 2024-02-15