Managing Official Languages Obligations (FON413)
Available offerings
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Online
Course
English
Online
Course
French
Overview
Delivery method
Online
Duration
2.5 hours
Audience
Employees
Functional specialists
Managers
Description
All departments play a role in educating their employees about proper compliance with the Official Languages Act. This online self-paced course focuses on the duties tasked to managers and persons responsible for official languages in departments. Participants will be provided with the tools they need to identify linguistic requirements, resolve complaints, and maintain records related to official languages obligations.
Topics include:
- identifying linguistic requirements
- managing complaints
- organizing bilingual events
- monitoring compliance and reporting
Legacy course code: P312