Become a Great Listener

Product code: TRN103

Available offerings

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Online

Course


Online

Course

Overview

Delivery method

Delivery method

Online

Duration

Duration

Less than 1 hour

Audience

Audience

Employees

Executives

Managers

Supervisors

 

Properly understanding and being receptive to the intended meaning of a message is an important part of being an effective communicator. This online self-paced course focuses on imparting two essential communication skills: listening and asking questions. Participants will learn how to sharpen their listening skills and develop a proper communication mindset.

Topics include:

  • adopting a receptive mindset to improve interpersonal communications
  • recognizing behaviours that indicate receptivity
  • defining the traits of different types of listeners

Legacy course code: C043

Date modified: 2022-02-07

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