Become a Great Listener (TRN103)
Overview
Delivery method
Online
Duration
Less than 1 hour
Audience
Employees
Executives
Managers
Supervisors
Description
This course has been archived.
Properly understanding and being receptive to the intended meaning of a message is an important part of being an effective communicator. This online self-paced course focuses on imparting two essential communication skills: listening and asking questions. Participants will learn how to sharpen their listening skills and develop a proper communication mindset.
Topics include:
- adopting a receptive mindset to improve interpersonal communications
- recognizing behaviours that indicate receptivity
- defining the traits of different types of listeners
Legacy course code: C043
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