Do We Have a Failure to Communicate? (TRN108)

Product code: TRN108

Available offerings

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Online

Course


Online

Course

Overview

Delivery method

Delivery method

Online

Duration

Duration

Less than 1 hour

Audience

Audience

Employees

Managers

Supervisors

 

Description

Communicating a message effectively can be challenging when the message itself is difficult to convey. This online self-paced course examines common communication challenges and how to navigate through them using patience, perseverance and accountability. Participants will learn to get their messaging back on track through exercises focused on finding mutual understanding and agreement.

Topics include:

  • identifying the signs of a miscommunication
  • resolving miscommunications
  • communicating messages that may be difficult for your audience to accept
  • exploring techniques for fixing or improving gaps in communication

Legacy course code: C049

Date modified: 2022-02-07