Trust Building Through Effective Communication (TRN117)
Overview
Delivery method
Online
Duration
Less than 1 hour
Audience
Employees
This course has been archived. Alternatively, the following courses may be of interest to you:
Successful teams are built on effective communication and trust. This online self-paced course revisits communication techniques through the lens of trust building, exploring the importance of clear intention, the benefits of knowing your audience, and the influence of body language, vocal tone and emotion. Participants will have an opportunity to improve their communication skills and learn how to create a climate of trust through their interpersonal communications.
Topics include:
- clarifying your message's intended meaning
- delivering a message effectively by knowing your audience
- understanding the influence of body language, vocal tone and emotion in communication
Legacy course code: C074
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