Effective Team Communication (TRN137)

Product code: TRN137

Available offerings

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Online

Course

English

Online

Course

French

Overview

Delivery method

Delivery method

Online

Duration

Duration

Less than 1 hour

Audience

Audience

Employees

Managers

Supervisors

 

Description

An updated and improved version of this course will be launched on November 9, 2026, to offer a more user-friendly and engaging learning experience.

If you registered for this course and have not yet completed it:

  1. You may complete the course in its original format by November 6, 2026, end of business day. If you receive your certificate of completion from the current version of the course by November 6, 2026, you will not have to recertify.
  2. You may choose to start the course over by registering for the new version as of November 9, 2026.

Effective team communication requires all team members to maintain open, two-way dialogue with each other. This online self-paced course describes the different verbal barriers that can affect team communication and recommends strategies for overcoming them. Participants will learn how specific speaking practices and active-listening techniques can help avoid misunderstandings and conflict.

Topics include:

  • becoming a better listener
  • enabling others to have their say
  • avoiding misunderstandings and conflict

Notes:

This course replaces Effective Team Communication (C051).

Legacy course code: X170

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Date modified: 2022-02-07

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