Effective Team Communication (TRN137)
Available offerings
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Online
Course
English
Online
Course
French
Overview
Delivery method
Online
Duration
Less than 1 hour
Audience
Employees
Managers
Supervisors
Description
Effective team communication requires all team members to maintain open, two-way dialogue with each other. This online self-paced course describes the different verbal barriers that can affect team communication and recommends strategies for overcoming them. Participants will learn how specific speaking practices and active-listening techniques can help avoid misunderstandings and conflict.
Topics include:
- becoming a better listener
- enabling others to have their say
- avoiding misunderstandings and conflict
Notes:
This course replaces Effective Team Communication (C051).
Legacy course code: X170
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