Emotional Intelligence for Successful Leadership (TRN151)

Product code: TRN151

Available offerings

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Online

Course


Online

Course

Overview

Delivery method

Delivery method

Online

Duration

Duration

Less than 1 hour

Audience

Audience

Employees

Managers

Supervisors

 

Description

An updated and improved version of this course will be launched on November 9, 2026, to offer a more user-friendly and engaging learning experience.

If you registered for this course and have not yet completed it:

  1. You may complete the course in its original format by November 6, 2026, end of business day. If you receive your certificate of completion from the current version of the course by November 6, 2026, you will not have to recertify.
  2. You may choose to start the course over by registering for the new version as of November 9, 2026.

Demonstrating emotional intelligence is key to successful leadership. This online self-paced course explains why a strong mixture of emotional awareness, self-management and social skills is a critical competency for emotionally intelligent leaders at all levels. Participants will learn positive and practical techniques to develop and improve their emotional intelligence as leaders within their business environment.

Topics include:

  • acknowledging why emotional intelligence is important in the workplace
  • applying techniques for developing self-perception
  • reviewing methods for developing social perception
  • implementing techniques to help manage emotional responses
  • identifying examples of behaviours that match the five domains of emotional intelligence
Date modified: 2022-12-15

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