Emotional Intelligence for Successful Leadership (TRN151)
Available offerings
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Online
Course
English
Online
Course
French
Overview
Delivery method
Online
Duration
Less than 1 hour
Audience
Employees
Managers
Supervisors
Description
Demonstrating emotional intelligence is key to successful leadership. This online self-paced course explains why a strong mixture of emotional awareness, self-management and social skills is a critical competency for emotionally intelligent leaders at all levels. Participants will learn positive and practical techniques to develop and improve their emotional intelligence as leaders within their business environment.
Topics include:
- acknowledging why emotional intelligence is important in the workplace
- applying techniques for developing self-perception
- reviewing methods for developing social perception
- implementing techniques to help manage emotional responses
- identifying examples of behaviours that match the five domains of emotional intelligence
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