Active Listening to Engage, Empower and Influence (TRN161)

Overview

Delivery method

Online

Duration

1 hour

Audience

Employees

Description

Listening is a key skill for fostering collaboration and building relationships. This online self-paced course explores active listening strategies that allow open dialogue and collaborative conversation. Participants will learn how to demonstrate genuine interest, engage and empower others to express their ideas, and work towards positive solutions and outcomes.

Topics include:

• applying active listening techniques to encourage idea-sharing
• demonstrating genuine interest and building trust
• establishing a listening alliance to enhance collaboration