The First Steps in Negotiating
Overview
Delivery method
Online
Duration
1 hour
Audience
Employees
This course has been archived and has been replaced by TRN140: Introduction to Negotiation.
In a business environment, one of the most sought-after skills is the art of negotiation. This online self-paced course shares best practices for communicating effectively through negotiation, overcoming negotiation challenges, and countering ineffective negotiation techniques. Participants will learn how to sharpen their negotiation skills through better preparation and by focusing on the factors that make the difference between success and failure.
Topics include:
- preparing for a successful negotiation
- reviewing recommended practices for negotiating
- reviewing ineffective approaches when negotiating
- responding to tricks or challenges from the other party
Legacy course code: X183
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