The First Steps in Negotiating

Product code: TRN206

Overview

Delivery method

Delivery method

Online

Duration

Duration

1 hour

Audience

Audience

Employees

 

This course has been archived and has been replaced by TRN140: Introduction to Negotiation.

In a business environment, one of the most sought-after skills is the art of negotiation. This online self-paced course shares best practices for communicating effectively through negotiation, overcoming negotiation challenges, and countering ineffective negotiation techniques. Participants will learn how to sharpen their negotiation skills through better preparation and by focusing on the factors that make the difference between success and failure.

Topics include:

  • preparing for a successful negotiation
  • reviewing recommended practices for negotiating
  • reviewing ineffective approaches when negotiating
  • responding to tricks or challenges from the other party

Legacy course code: X183

Date modified: 2022-02-07

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