Developing Your Feedback Skills (TRN223)

Product code: TRN223

Available offerings

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Online

Course

English

Online

Course

French

Overview

Delivery method

Delivery method

Online

Duration

Duration

Less than 1 hour

Audience

Audience

Employees

Executives

Managers

Supervisors

 

Description

Constructive two-way feedback is essential for maintaining a positive and productive work environment. This online self-paced course presents techniques for offering feedback in a positive, helpful and supportive manner that encourages growth at all levels. Participants will review and apply proven models that enhance performance improvement, motivation, professional development and workplace relationships.

Topics include:

  • preparing to give feedback
  • choosing the right time to give feedback
  • delivering feedback positively
  • responding to negative reactions
  • providing constructive feedback across levels

Legacy course code: C013

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LPL122

The Importance of Self-Awareness in the Practice of Feedback

This course explores the personal strengths needed to provide and to receive feedback, in both face-to-face and virtual discussions. Participants will reflect on potential areas for personal improvement while preparing for feedback discussions with their employees.
Date modified: 2025-03-28

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