Polishing Your Feedback Skills (TRN223)
Available offerings
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Online
Course
English
Online
Course
French
Overview
Delivery method
Online
Duration
Less than 1 hour
Audience
Employees
Executives
Managers
Supervisors
Description
Giving feedback in the right way is essential for maintaining a positive and productive work environment. This online self-paced course presents techniques for how and when to offer constructive feedback in a positive manner to colleagues at all levels. Through the use of video practice scenarios, participants will learn how to offer helpful feedback, respond to bad reactions, and overcome their own nervousness.
Topics include:
- preparing to give feedback
- finding the right time to give feedback
- delivering feedback in a positive way
- responding to negative reactions
- providing constructive feedback across levels
Legacy course code: C013
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The Importance of Self-Awareness in the Practice of Feedback
This course explores the personal strengths needed to provide and to receive feedback, in both face-to-face and virtual discussions. Participants will reflect on potential areas for personal improvement while preparing for feedback discussions with their employees.
Next session: April 25, 2024 | 2 more dates
