Design Thinking for Innovation: Defining Opportunities

Product code: TRN238

Available offerings

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Online

Course


Online

Course

Overview

Delivery method

Delivery method

Online

Duration

Duration

Less than 1 hour

Audience

Audience

Directors

Employees

Managers

 

Engaging with stakeholders can produce valuable data that can be analyzed and constructively used to innovate. This online self-paced course explains how to analyze and translate user data into meaningful improvements towards a better user experience. Participants will learn to define opportunities to use user data through tools like experience mapping and affinity clustering.

Topics include:

  • recognizing the key aspects of a constructive mindset
  • sequencing the steps for creating experience maps
  • using affinity clustering in design thinking
  • identifying the key elements of the actionable insight formula
  • recognizing effective opportunity statements

Notes:

This course was developed with subject matter support provided by PDD Group Ltd. (www.pddinnovation.com).

Legacy course code: T938

Date modified: 2022-02-07

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