Exploring Functions and Resources for Modern Business Analysts (TRN3-E08)

Product code: TRN3-E08

Available Session

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September 26, 2023

1:30 pm to 2:30 pm (ET)

English, with interpretation in French

Closed captioning is provided for all events. Accommodation needs can be specified in a separate form after registration. For technical support or help registering for this event, please email:


Delivery method

Delivery method




1 hour



All public servants at all levels



Business analysts interpret and document business processes through data analysis and a shared objective of improving product or service efficiency. While many public servants work in this discipline, they are typically grouped under broader activities such as project management, which can make it difficult for business analysts to access common learning resources and support.

This event explores the different types of work undertaken by business analysts across the federal public service, the skills and knowledge they require, and how to find helpful resources that support competency development and certification.

Participants will gain a modern understanding of what business analysis is, how to define the work of business analysts, and the existing frameworks and models in place to support them.


  • Tomette Kirk, Certified Business Analysis Professional (CBAP), Senior Agile Coach, Humana
  • Susan A. Moore, Agile Analysis Certification (IIBA®-AAC), Community Engagement Manager, International Institute of Business Analysis


  • Harry Madusha, Acting Team Lead, Data Mining Intake and Product Planning
Date modified: 2023-03-20