CAPM®: Team Performance Domain (TRN346)

Product code: TRN346

Available offerings

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Online

Course


Online

Course

Overview

Delivery method

Delivery method

Online

Duration

Duration

1 hour

Audience

Audience

Employees

 

Description

Working with a team while balancing being an effective leader is part of the project management process. This online self-paced course explores the types of management and leadership styles, and best practices for fostering a team culture. Participants will learn about different leadership styles, the importance of emotional intelligence and effective approaches to conflict management.

Topics include:

  • managing outcomes for team performance
  • distinguishing between centralized and distributed management and leadership styles
  • highlighting the characteristics of high-performing project teams
  • examining emotional intelligence
  • monitoring team performance throughout a project

Notes:

This course is intended for all public servants, including those with or without project management experience. Materials are aligned with the PMBOK® Guide – Seventh Edition.

Completion of the 26 courses in the CAPM® course series can count towards the eligibility requirements for the Certified Associate in Project Management (CAPM®) exam administered for a fee by the Project Management Institute (PMI).

The CAPM® exam is not administered by the Canada School of Public Service. Learners wishing to take the exam are responsible for validating their eligibility directly with PMI.

Date modified: 2025-03-07