CAPM®: Team Performance Domain (TRN346)
Available offerings
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Online
Course
English
Online
Course
French
Overview
Delivery method
Online
Duration
1 hour
Audience
Employees
Description
Working with a team while balancing being an effective leader is part of the project management process. This online self-paced course explores the types of management and leadership styles, and best practices for fostering a team culture. Participants will learn about different leadership styles, the importance of emotional intelligence and effective approaches to conflict management.
Topics include:
- managing outcomes for team performance
- distinguishing between centralized and distributed management and leadership styles
- highlighting the characteristics of high-performing project teams
- examining emotional intelligence
- monitoring team performance throughout a project
Notes:
This course is intended for all public servants, including those with or without project management experience. Materials are aligned with the PMBOK® Guide – Seventh Edition.
Completion of the 26 courses in the CAPM® course series can count towards the eligibility requirements for the Certified Associate in Project Management (CAPM®) exam administered for a fee by the Project Management Institute (PMI).
The CAPM® exam is not administered by the Canada School of Public Service. Learners wishing to take the exam are responsible for validating their eligibility directly with PMI.