Establishing Team Goals and Responsibilities, and Using Feedback Effectively (TRN422)

Product code: TRN422

Available offerings

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Online

Course


Online

Course

Overview

Delivery method

Delivery method

Online

Duration

Duration

Less than 1 hour

Audience

Audience

Directors

Executives

Managers

Supervisors

 

Description

An updated and improved version of this course will be launched on November 9, 2026, to offer a more user-friendly and engaging learning experience.

If you registered for this course and have not yet completed it:

  1. You may complete the course in its original format by November 6, 2026, end of business day. If you receive your certificate of completion from the current version of the course by November 6, 2026, you will not have to recertify.
  2. You may choose to start the course over by registering for the new version as of November 9, 2026.

To get a team to perform at its best, the strengths of every team member must be recognized and their combined strengths put to good use. This online self-paced course provides recommendations on how to set effective team goals, identify roles and responsibilities, and assess the competencies of team members. Participants will learn best practices for assigning roles based on competencies, and how to give and receive feedback to achieve optimum team performance.

Topics include:

  • aligning team goals with clear and measurable corporate goals
  • identifying team member roles, responsibilities and expectations
  • assessing the competencies of team members
  • matching competencies to team member roles
  • providing and receiving feedback from team members

Legacy course code: G015

Date modified: 2022-02-07

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