Facing Challenges as a First-Time Manager (TRN440)
Available offerings
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Online
Course
English
Online
Course
French
Overview
Delivery method
Online
Duration
1 hour
Audience
Managers
Supervisors
Description
Establishing credibility early on and building new working relationships can go a long way towards helping first-time managers succeed in their new role. This online self-paced course describes ways to adjust to new management responsibilities, manage former colleagues effectively, and establish credibility as a first-time manager. Participants will learn about the importance of balancing conflicting expectations, including proving that they are capable of managing people and being accepted as the boss.
Topics include:
- establishing credibility as a new manager
- communicating with your team as a first-time manager
- acknowledging the relationship change between you and your former coworkers
- using your new managerial position to support your former coworkers
- responding to conflicting expectations in the workplace
Legacy course code: X173
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