Navigating Your Own Emotions (TRN457)
Overview
Delivery method
Online
Duration
Less than 1 hour
Audience
Employees
Managers
Supervisors
Description
This course has been archived. Alternatively, Developing Your Emotional Intelligence (TRN458) may be of interest to you.
In the workplace, emotions can sometimes run high. This online self-paced course explains the science behind emotions and how to manage your emotional awareness, or emotional quotient (EQ), in order to more effectively navigate difficult situations. Participants will explore self-management techniques and strategies for building emotional intelligence, such as identifying your emotions, taking ownership of your emotions, and becoming emotionally self-aware.
Topics include:
- identifying examples of emotions, feelings, and moods
- recognizing the actions and characteristics associated with emotional self-awareness
- identifying behaviours that can be practiced to cultivate emotional self-awareness
- understanding the chain of events which can lead to an emotional response
- reviewing examples of properly applied self-management techniques
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