Navigating Your Own Emotions (TRN457)
Available offerings
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Online
Course
English
Online
Course
French
Overview
Delivery method
Online
Duration
Less than 1 hour
Audience
Employees
Managers
Supervisors
Description
In the workplace, emotions can sometimes run high. This online self-paced course explains the science behind emotions and how to manage your emotional awareness, or emotional quotient (EQ), in order to more effectively navigate difficult situations. Participants will explore self-management techniques and strategies for building emotional intelligence, such as identifying your emotions, taking ownership of your emotions, and becoming emotionally self-aware.
Topics include:
- identifying examples of emotions, feelings, and moods
- recognizing the actions and characteristics associated with emotional self-awareness
- identifying behaviours that can be practiced to cultivate emotional self-awareness
- understanding the chain of events which can lead to an emotional response
- reviewing examples of properly applied self-management techniques
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