Developing Your Emotional Intelligence (TRN458)

Product code: TRN458

Available offerings

To register, you will be prompted to sign in.

Online

Course

English

Online

Course

French

Overview

Delivery method

Delivery method

Online

Duration

Duration

Less than 1 hour

Audience

Audience

All public servants at all levels

 

Description

Being emotionally intelligent allows you to recognize, understand and manage your emotions, as well as those of others. This online self-paced course explains the different ways to develop your emotional intelligence and self-awareness and, in turn, foster personal excellence at work. Participants will explore best practices and strategies to enhance their emotional intelligence, with the goal of improving their interpersonal relationships within their teams and their organization.

Topics include:

  • learning techniques for cultivating self-awareness in the workplace
  • identifying strategies for managing emotional behaviour at work
  • enhancing social perceptiveness to improve relationships
  • understanding how emotional intelligence promotes personal excellence at work

Related products

Job aid
TRN4-J45

Developing an Emotionally Intelligent Public Service: Exploring Your Emotions

This job aid explores ways to increase emotional awareness and build vocabulary around emotions in an effort to improve your emotional intelligence.
Job aid
TRN4-J48

Developing an Emotionally Intelligent Public Service: Leading with Emotional Intelligence

This job aid offers practical tips on how to lead with emotional intelligence and encourage effective and emotionally healthy teams.
Job aid
TRN4-J47

Developing an Emotionally Intelligent Public Service: Managing the Impact of Other People's Emotions

This job aid describes how to be more aware of the emotional reactions of other people within a team or organization, and respond in an emotionally intelligent, non-judgmental way.
Job aid
TRN4-J46

Developing an Emotionally Intelligent Public Service: Managing the Impact of Your Emotions

This job aid explains how to develop emotional self-management skills in an effort to improve your emotional intelligence.
Course
TRN151

Emotional Intelligence for Successful Leadership

This online self-paced course explains why a strong mixture of emotional awareness, self-management and social skills is a critical competency for emotionally intelligent leaders at all levels. Participants will learn positive and practical techniques to develop and improve their emotional intelligence as leaders within their business environment.
Date modified: 2024-05-31