Leadership Insights on Emotional Intelligence (TRN471)

Overview

Delivery method

Online

Duration

Less than 1 hour

Audience

Employees

Managers

Supervisors

Executives

Description

Emotional intelligence is a critical attribute for today’s leaders, influencing how they inspire and align with their teams, manage relationships, and respond to challenges. This online self-paced course explores how leaders can set an emotional tone, strengthen their emotional intelligence, and navigate difficult situations with emotional courage. Participants will gain insights into how to lead authentically, reinforce emotionally intelligent behaviours, and build strong relationships that will lead to successful outcomes.

Topics include:

• enhancing emotional intelligence by reinforcing neural pathways through the consistent practice of emotionally intelligent behaviours
• using emotional intelligence to manage relationships effectively
• finding common ground to achieve successful outcomes
• gaining insights into the importance of authenticity
• identifying the key elements of making a good impression