Preventing Harassment and Violence in the Workplace for Designated Recipients (WMT103)

Product code: WMT103

Available offerings

To register, you will be prompted to sign in. Prerequisite courses are displayed on this page






Delivery method

Delivery method




1 hour



Designated recipients

Employer representatives


Please sign in to check completion of the following:

To register for this course, you must first complete the following:



Designated recipients in the federal public service are expected to understand their responsibilities in preventing harassment and violence in the workplace. This online self-paced course explains the role of designated recipients when conducting the resolution process for incidents of harassment and violence under the Canada Labour Code, Part II, and the Work Place Harassment and Violence Prevention Regulations. Participants will learn about the qualities of an effective designated recipient, their specific tasks at each step of the resolution process, and the practical tools available to help them fulfill their functions.

Topics include:

  • understanding the functions of designated recipients
  • explaining the tasks of designated recipients when resolving a notice of an occurrence of workplace harassment and violence
  • guiding the various parties involved through the resolution process
  • understanding the limitations to the role of designated recipient in other recourse options and complaint processes


This course replaces Harassment and Violence Prevention for Designated Recipients and Employers (W103), which is no longer available through the Canada School of Public Service's learning catalogue.

To obtain a certificate of completion, participants must complete the course and attain a passing mark of 80% on the final test.

For additional information, consult the Work Place Harassment and Violence Prevention learning path.

This course is intended for designated recipients who have successfully completed the prerequisites:

Learners who have completed the former Harassment and Violence Prevention for Employees (WMT101) and Harassment and Violence Prevention for Managers and Committees/Representatives (WMT102) are also considered to have met the prerequisites.


The case studies used in this course include scenarios of domestic violence and workplace harassment and violence that some learners may find upsetting. If you need to skip one or more of these case studies, you are free to do so.

Participants are encouraged to complete this course at a time and place that feels right, and to take breaks when needed. If you require support as you work through the material, please reach out to someone you trust. Speak with your manager if you feel you cannot complete this course.

If at any time you feel that these scenarios seem familiar or are similar to what you are experiencing, reach out for help by contacting the family violence resources and services or gender-based violence resources in your area, or contact your organizational Employee Assistance Program.

If ever you feel there is an imminent or serious threat to your life or to your health, call 911.

Legacy course code: W103

Date modified: 2024-03-19