Learning catalogue

This job aid presents a case study on the use of biometric screening by Immigration, Refugees and Citizenship Canada (IRCC) to illustrate the role of the federal public service in the five phases of policy development.

This event recording explores the issues, challenges and opportunities facing Métis communities as they build constructive relationships and support reconciliation efforts with other Indigenous Peoples.

This video presents a montage of clips and images exhibiting the diversity of Canada's public service.

Collaboration and knowledge transfer between federal and provincial government leaders is key to building a stronger executive rank within both levels of government. The Federal-Provincial Young Leaders Circle Program (Cercle des jeunes leaders fédéral-provincial) brings together executives from the Government of Canada and the Government of Quebec to explore the realities of senior level leadership positions, federal-provincial relations, and how to effectively tackle challenges faced by both levels of government. Participants will engage in a variety of learning activities, including group training, individual exercises, mentoring and networking. Notes: This program runs in collaboration with the National School of Public Administration (École nationale d'administration publique) and is only offered in French

This job aid provides a checklist of best practices to use when chairing bilingual meetings.

This course explores how the brain reacts to anticipate and mitigate stressful situations resulting from change. Participants will learn about the role that the brain plays in adapting to and managing change, and how it can react when exposed to social stresses.

This online self-paced course demonstrates how to select the most effective communication methods to get your message across to your target audience. Participants will learn how to avoid one-way communication and how to leave their audience feeling engaged, enlightened and informed.

This job aid defines the different prototyping models and testing methods suitable for each stage of the design and development process.

This job aid contains a list of different types of methods for performing design research, the characteristics and purpose of each type, as well as a chart describing what research method to adopt during the design process.

This job aid provides information on how to support and maintain a culture of civility and respect in a virtual workplace.

This online self-paced course looks at simple techniques for making content easier to read, such as using short, familiar words and opting for concrete rather than abstract expressions. Through practical tips and best practices, participants will learn how to better structure their content and make their business writing more concise.