Learning catalogue

This online self-paced course looks at simple techniques for making content easier to read, such as using short, familiar words and opting for concrete rather than abstract expressions. Through practical tips and best practices, participants will learn how to better structure their content and make their business writing more concise.

People always ask me: “What's the most productive shortcut you're using right now, Roy?" As we are using more Microsoft Teams Chats/Channels, I find myself increasingly replying - my Happy Clicks.

This course explores the fundamental principles and practices of using a coaching approach in a one-on-one setting, including how to apply the GROW Model to structure these conversations.

This job aid serves to guide coaching conversations with peers that enable self-reflection and leadership development on the topic of empowerment.

This job aid serves to guide coaching conversations with peers that enable self-reflection and leadership development on the topic of engagement.

This job aid serves to guide coaching conversations with peers that enable self-reflection and leadership development on the topic of influence.

This job aid serves to guide coaching conversations with peers that enable self-reflection and leadership development on the topic of resilience.

This job aid provides a how-to for scheduling rotational coffee breaks that encourage random pairs of team members to connect, collaborate, network and build stronger relationships at work.

This course explores themes that are pertinent to managers, including networking, business processes, negotiation and influence. Participants will have the opportunity to discuss and share their thoughts on who they are as leaders and how they plan to continue their leadership journey going forward.

This course includes two 120-minute virtual sessions that facilitate collaborative learning with peers on specific topics of interest to supervisors. Participants will reflect on and share effective leadership practices and gain new perspectives on the supervisory experience.

This course provides labour relations advisors and human resources specialists with a comprehensive overview of collective agreements and the terms and conditions of employment, including the information they need to correctly respond to questions about employee rights and obligations in the workplace.

This course provides managers with a comprehensive overview of collective agreements and the terms and conditions of employment, including the information they need to correctly respond to questions about employee rights and obligations in the workplace.