Learning catalogue

This online self-paced assessment provides public service executives with helpful guidance on exercising their delegated authorities through a series of multi-faceted scenarios that build upon the course Authority Delegation Training (G110). Participants must complete the scenarios, exercises and validation questions in their entirety to complete this assessment.

This online self-paced course reviews the legislative framework that governs staffing in the federal public service and explores staffing requirements, merit criteria, staffing options and other factors influencing the choice of staffing process.

This online self-paced course focuses on imparting two essential communication skills: listening and asking questions. Participants will learn how to sharpen their listening skills and develop a proper communication mindset.

Have you ever wanted to be an inventor or had the desire to create something new? While many of us share this dream, it can be hard to imagine where to start, and daunting to think about the necessary upfront costs to get you started. Even scarier can be the idea of starting and failing.

This online self-paced course imparts the basic knowledge needed by new managers to meet the demands of a management role in the Public Service of Canada. Participants will explore their leadership and management skills by reflecting on their professional learning and development experience through online self-study activities.

This online self-paced course provides foundational information to support public service supervisors at the start of their career transition. Participants will learn more about their new role, the expectations upon them, how to work with their new team, and how to become an effective supervisor.

This online self-paced course presents strategies for becoming an advocate for equity, diversity and inclusion (EDI) in the workplace.

This online self-paced course introduces the basics of how to act professionally and practise proper business etiquette in the workplace. Participants will learn how to project a professional image in their appearance, workspace, personal activities and social media presence.

This job aid outlines what you can do to be a 2SLGBTQI+ ally, including sharing your pronouns and using gender-inclusive language.

This online self-paced course shares strategies and techniques for becoming a more effective and valued team member. Participants will explore ways to adopt a positive mindset and take a proactive role towards making significant contributions to the team.

This course offers specific strategies for making verbal requests in two minutes or less while still delivering a complete and well-constructed message. Participants will learn best practices for expressing themselves explicitly and concisely, and briefing their supervisor or director with maximum effectiveness.

This course presents best practices and strategies for the planning and delivery of well-constructed briefings that are tailored to the intended audience.