Learning catalogue

This event will showcase real-world examples of government organizations that are redesigning how people find the right government information and services by leveraging AI solutions for simpler navigation and targeted service delivery.

This course moves beyond the basics of servant leadership to focus on three foundational leadership characteristics: self-awareness, listening and empathy.

This online self-paced course assists learners in preparing for the Public Service Commission's Test of Oral Proficiency for levels B and C in English as a second language. Participants will be prompted to complete various oral comprehension, expression and interaction exercises at the B and C levels, with increasing degrees of difficulty, consistent with the Test of Oral Proficiency.

This online self-paced course presents practice tests that follow patterns and conditions similar to those of the official language evaluations for written expression and reading comprehension in English.

This online self-paced course assists learners in preparing for the Public Service Commission's Test of Oral Proficiency for levels B and C in French as a second language. Participants will be prompted to complete various oral comprehension, expression and interaction exercises at the B and C levels, with increasing degrees of difficulty, consistent with the Test of Oral Proficiency.

This online self-paced course provides exercises that assist learners in preparing for the Public Service Commission's tests of written expression and reading comprehension in French as a second language (FSL).

This courses uses a case-study approach to present the objectives, elements and steps needed to prepare a viable business case based on established best practices. Participants will learn how to write clear statements, select best options, perform proper analyses, and make sound recommendations when developing a formal business case.

This job aid illustrates what steps to take to deliver an effective briefing in only 2 minutes.

This online self-paced course outlines what a business plan is and how to develop one from idea to implementation, including how to measure, monitor and assess its effectiveness. Participants will examine the components of a business plan, learn how to carry out internal and external analyses, and review the activities involved in coordinating the plan's implementation.

This job aid lists resources, self-reflection exercises and examples of common questions to consider when preparing for an executive-level job interview in the public service.

This online self-paced course explains the role of designated recipients when conducting the resolution process for incidents of harassment and violence under the Canada Labour Code, Part II, and the Work Place Harassment and Violence Prevention Regulations.

This online self-paced course provides an overview of the regulations that serve to prevent and resolve incidents of workplace harassment and violence in the federal public service.