Learning catalogue

This video features Elder Gerry Oleman of the St'at'imc Nation in British Columbia, who explains what identity means to him.

This article examines the challenges and best practices of iterative approaches in program and service delivery in the Government of Canada and emphasizes the role of regular feedback and prototype data in making evidence-informed decisions.

This article explains how low-code and no-code platforms are enabling non-specialists to create applications and automate processes.

This event recording features David R. Samson, Ph.D., who explores the ways in which we can leverage our instinctive drive to promote cooperation and solidarity as a way to increase human wellness while warding off the by-products of an us-versus-them mentality.

This online self-paced course explores the relationship between the user interface (UI) and the user experience (UX) for the creation of user-pleasing apps. Participants will examine design principles and key trends in UI and UX design and learn how to evaluate the emotional impact of the user experience.

This online self-paced course explores the key outputs of a change initiative and provides methods for dealing with the challenges of organizational change. Participants will learn how to identify stakeholder groups, set objectives, and evaluate the critical path towards sustainable change.

This job aid for employees at all levels provides strategies on how to effectively conclude a meeting, articulate a sense of progress, determine next steps, and assess a meeting's value.

This job aid for employees at all levels provides a detailed list of active listening techniques and how to use them as a meeting participant or facilitator.

This job aid for employees at all levels provides tips on how to cultivate trust by preparing for meetings, welcoming participants, and establishing an environment of respect.

This job aid for employees at all levels provides a detailed list of questions and considerations to clarify the needs of meeting participants and making sure those needs are met.

This online self-paced course introduces recommended facilitation techniques that are helpful when collaborating with others in a variety of situations.

This job aid for employees at all levels provides tips on facilitating virtual meetings, including planning and preparing for the meeting and maintaining engagement throughout.