Learning catalogue
Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Skip to search resultsModernizing Public Services for Managers
This course aims to help managers set the conditions for their teams to reflect on what "modern government" means for the public service and to shape their practices in line with the Government of Canada's Digital Ambition. Through a series of self-paced and instructor-facilitated learning modules, participants will take a comprehensive look at the Government of Canada Digital Standards (part of the new Policy on Service and Digital) and learn how to apply them to deliver better products and improved services.
Next session: May 09, 2024 | 2 more dates
Privacy in the Government of Canada
This course presents an overview of the customary roles and responsibilities of access to information and privacy (ATIP) specialists regarding the processing and protection of personal information held by the government. Participants will learn how to process personal information throughout its retention period, as well as how to manage privacy breaches and conduct privacy impact assessments (PIAs).
Next session: June 18, 2024 | 2 more dates
Product Management in Action: A Job Bank Case Study, Part 4
This video (part 4 of 5) features Mina Riad, product manager at Job Bank (jobbank.gc.ca), who describes the importance of aligning business objectives with product vision, and the prioritization techniques, roadmaps and metrics he and his team use and track.
Product Management in Action: A Job Bank Case Study, Part 5
This video (part 5 of 5) features Mina Riad, product manager at Job Bank (jobbank.gc.ca), who shares how his team manages their products through release plans and lessons learned when applying product management strategies in the public sector.
Protecting Sensitive Information in GCdocs
This online self-paced course presents the information security responsibilities of all GCdocs users and demonstrates how to manage permissions for folders, files and other items in GCdocs. Participants will learn about their obligation to identify information resources that may require more restricted access and to safeguard sensitive information appropriately.
Searching and Accessing in GCdocs16
This online self-paced course demonstrates the search capabilities of GCdocs16 and how to access, modify and share documents using its search functions and tools. Participants will practise conducting a search and learn how to use keywords and filters to refine their search results.
The Essential Role of the Agile Product Owner
This online self-paced course explains the roles and responsibilities of the product owner in an agile enterprise, including the qualities needed for effective product ownership. Participants will be introduced to strategies for empowering product owners and for removing obstacles to their success.