Learning catalogue

This online self-paced course introduces best practices for effectively positioning a message to enable action by the target audience. Participants will learn how to adapt a presentation to suit their target audience and integrate a call to action as part of the story analysis.

This online self-paced course presents techniques to spur creative thinking and critique ideas that originate from the brainstorming process. Participants will explore ideation techniques that will help them to compare concepts, improve collaboration, and build business cases.

This online self-paced course explains how to analyze and translate user data into meaningful improvements towards a better user experience. Participants will learn to define opportunities to use user data through tools like experience mapping and affinity clustering.

This online self-paced course presents techniques for prototyping and testing new ideas when iteratively developing solutions with stakeholders. Participants will explore different prototype methods, including conducting usability tests and using heuristics in expert reviews.

This online self-paced course provides insights into the best ways to engage and interact directly with key stakeholders using design thinking methods. Participants will learn how to apply an empathetic mindset and use tools such as maps and personas to understand their stakeholders' points of view and better respond to their needs.

In one of our previous episode "The Government of Canada's Digital Standards", we asked you to vote for the digital standards that most interested you. The results are in! You chose “Designing with Users". In this episode, we’ve selected 3 great videos dealing with the basic principles of user-centred design for you to watch, accompanied by comments from our colleagues Alvaro Vargas and Ksenia Cheinman.

This virtual executive panel discussion highlights the experiences of designing and delivering modern, data driven services in the Government of Canada to rapidly respond to the COVID-19 pandemic.

This online self-paced course explains the importance and benefits of developing an organizational culture that is agile and open to change. Participants will learn the characteristics that distinguish an agile mindset from a fixed mindset, and ways to encourage and build an enterprise that is responsive to change.

This course provides a high-level overview of the Government of Canada Digital Standards, which constitute the cornerstone of the government's shift to digital and to becoming more agile, open and user-focused. Participants will consider the positive impacts of the government's digital standards on the everyday work of public servants and explore ways to adapt to new digital realities and mindsets.

This online self-paced course provides an overview of the digital technologies that can be used to recruit, engage and develop new talent in a digital workforce. Participants will learn how to leverage key digital technologies, such as artificial intelligence and predictive analytics, to effectively manage organizational change and employee engagement.

Telecommuting, teleworking, working from home, virtual teams and remote work. There are many terms, but they all mean the same thing: having teams wherein one or more people work outside a central office.

In our last episode, we talked about what remote work is, what proportion of the Government of Canada (GC) is doing it, and the benefits of this way of working. Next, we thought you might want to know: who is moving the remote work needle in government and how?